Remodeler Attributes His Evolving Business Savvy to NAHB

Filed in Awards, Remodelers by on October 22, 2019 0 Comments
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As the building industry evolves, it can sometimes be difficult to keep up with the latest technologies and regulations. However, remaining relevant is important ― and doing so is only part of the reason why Ralph Pagnucco was named NAHB’s October Remodeler of the Month.

“When I started out in the ’70s, you only had to be a good tradesman — skilled in the desired field of your trade,” said Pagnucco. “Now you need to be business savvy and understand all of the codes and regulations that change and increase every year.”

However, he attributes much of his ability to stay current to his membership with NAHB Remodelers.

“Individually, we can’t address all the issues that [remodelers] face daily in trying to ply our business, and NAHB Remodelers does that for us,” said Pagnucco. “I stay involved because things change daily, and constant education along with peer interaction helps to keep me sharp; and that platform is provided by our local HBA.”

In addition to evolving technology and regulations, lack of labor is having an impact on the industry and can make it difficult to find the right and qualified employee.

“We strive to offer not only the best quality of materials available to do the job, but to have employees that have the knowledge and the skill sets to properly install and finish the work with a high degree of craftsmanship,” said Pagnucco. “Being a small, family-run company, the loss of one employee can have a great impact on us; but we won’t compromise, and sometimes it takes a month or longer to find just the right person.”

Pagnucco works hard to take care of his employees, not only on the job but in their personal lives as well. For example, he offers his employees a product called IDSeal, which helps to fight against identify theft — an increasingly large issue across the country.

“Keep helping people get what they want, and you won’t have to worry about the future,” Pagnucco states as the best advice he’s ever received.

Read Pagnucco’s full Q&A in Qualified Remodeler.

If you or someone you know is interested in becoming NAHB’s Remodeler of the Month, visit nahb.org/rom to learn more.

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