Tag: customer service

How to Enhance Your Customer Experience to Boost Profits: Engaging Leads

How to Enhance Your Customer Experience to Boost Profits: Engaging Leads

It may sound contradictory to the name of the industry, but builders aren’t in the home-building business; they’re in the customer business. And how builders initiate and manage these customer relationships are the keys to a successful business.

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How to Enhance Your Customer Experience to Boost Profits: Generating Leads

How to Enhance Your Customer Experience to Boost Profits: Generating Leads

For today’s home buyers, the customer experience does not always start in the sales center. In fact, many customers have likely already researched your company online before they visit you in person. So how can builders make their companies stand out and provide a seamless customer experience throughout the entire sales process?

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Building Success with Happy Home Owners

Filed in Education, Home Building, Remodelers by on February 7, 2017 0 Comments
Building Success with Happy Home Owners

All hail the happy home owner: the No. 1 referral source for home builders and remodelers. Companies that forget to keep that top of mind are companies that are in for a bumpy ride, as explained during an education session at the 2017 International Builders’ Show.

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Pro Tip: Help Clients Keep Track of Their Paint Colors

Filed in Business Management, Design, Home Building by on September 23, 2015 0 Comments
Pro Tip: Help Clients Keep Track of Their Paint Colors

This quick and easy tip will keep your clients happy and appreciative.

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Get Tips on Managing Emotional Home Owners

Filed in Business Management, Education, Remodelers by on May 4, 2015 0 Comments
Get Tips on Managing Emotional Home Owners

It’s often not the job itself that gets you down. It’s the customer. Get tips on managing emotional home owners and guiding them through every step of the process, in addition to managing the project itself in the hour-long webinar, The Remodeler’s Guide to Happy Customers – Managing Emotional Home Owners, on Wednesday, May 6 at 2 p.m. ET.

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Customer Service in the Most Unlikely Places

Customer Service in the Most Unlikely Places

Although we all enjoy and even expect wonderful customer service, most of us don’t really know how to provide it, or how to train our staff to succeed. Here are some key points to provide a quality customer experience.

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