FEMA Unveils Explanatory NFIP Videos

FEMA videoFEMA and the Department of Homeland Security have released a series of videos to explain the changes to the National Flood Insurance program announced last month.

Some of the changes are designed to provide “a better customer experience for policyholders,” FEMA said, while other changes continue the implementation of the Biggert-Waters Flood Insurance Reform Act and Homeowner Flood Insurance Affordability Act.

There are four videos: Premium rate increases and surcharges, Policy reformation for use of incorrect SFIP form, Premium receipt gate guidance and primary residence determination, and Additional clarifications and updates.

See them all here.

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