Weyerhaeuser Acknowledges Flak Jacket Protection Concerns

Filed in Construction Industry, Home Building by on July 31, 2017 0 Comments

Weyerhaeuser Company has acknowledged concerns about some newly constructed homes built with TJI Joists using the Flak Jacket Protection product.

The company has determined that recent customer feedback regarding an odor in certain newly constructed homes is related to a recent formula change to the Flak Jacket coating that included formaldehyde-based resin. According to Weyerhaeuser, this issue is isolated to Flak Jacket product manufactured after Dec. 1, 2016, and does not affect any of the company’s other products.

Flak Jacket Protection is a coating applied to I-joists to enhance fire resistance. Weyerhaeuser has reported that the product is present in the basements of approximately 2,200 houses in various stages of construction in limited markets.

Weyerhaeuser will cover the cost to either remediate with W20115 Field Paint or replace affected joists. The company said it has halted all production, sales and shipments of the product, and is collecting unused product from customers.

“We deeply regret the disruption and inconvenience this situation has caused,” said Doyle R. Simons, president and CEO. “Our top priority is to take care of our customers and their customers. We are absolutely committed to doing the right thing and resolving this situation as quickly as possible.”

The company expects the before-tax costs associated with resolving this issue to be approximately $50-60 million.

In a July 25 letter to home builders using TJI Joists with Flak Jacket Protection, Weyerhaeuser said that in “an effort to improve our communications, we have created a website that will give you access to the latest information regarding this issue. On this website you will find updated communications, warranty information and technical documents. This website will also include a link to a separate website that we have created for home owners to help guide them through this process…”

Builders with questions are advised to contact their dedicated Weyerhaeuser representative. Builders who do not know who their representative is can call Weyerhaeuser’s Customer Care team toll free at 844-294-4127 and they will assign a representative to call you back.

 

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